RETURN POLICY

RETURN/EXCHANGE POLICY

 

RaceGear Performance accepts returns and exchanges of unused and new merchandise that are in their original, unmarked packaging and include all tags, accessories and packaging. New items returned and not exchanged will be charged a 10% restocking fee.  Customer is to pay for return shipping to RaceGear Performance or can bring by store. Please do not use manufacturer’s retail packaging to ship your product back to us. Special order items may not be returnable.

 

You will have 30 calendar days to return or exchange an item for a different size/colour from the date your order ships. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Your item must be returned in the original packaging with no damage to product and/or packaging. Your item needs to have a receipt or proof of purchase. Customer is responsible for return shipping costs. Please contact us at info@racegear.ca for an authorization return number for your return or exchange.

 

Refunds:

Once we receive your item, we will inspect it and notify you of the status of your refund after inspection. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Usually within a week. Please contact us if your return has not been processed within a week.